The security of our member's personal information is our top priority. We maintain an expansive and multi-layered security system to protect your personal information and to save you from fraudulent activities. We utilize secure technology to make it harder to copy your account information by proactively issuing EMV cards and making our ATM machines EMV compliant. We also employ monitoring and software solutions to better protect you from fraud.
Protect yourself from identity theft and fraud by signing up for our Fraud & Credit Monitoring Service.
There are ways to protect yourself from identity theft and other frauds and scams. Do NOT offer personal or confidential information via unsecured email or over the telephone. Remember, NEFCU will never contact you and ask for your account number or PIN over the phone, via email, or by any other unsecure channel.
To report suspected fraud or a lost or stolen debit or credit card, contact us immediately.
We are here to help with free CyberScoutTM Service
Once you report a suspected fraud or lost/stolen card, we will connect you with our free premier identity theft education and resolution service. Here you will be provided with the highest quality victim assistance and aided in replacing lost, stolen, or destroyed documents or identification. Learn More
If you suspect fraud, place a fraud alert on your credit report:
To help stop fraudsters from opening additional accounts in your name, contact one of the following credit reporting agencies, who wil lshare this information with the other two:
Chances are you've heard about the security breach at Equifax by now. And, if you've had a credit report, there's a possibility you may be one of the 143 million American consumers whose sensitive personal information was exposed in the data breach at Equifax, one of the nation's three major credit report agencies.
If your information has been stolen, or you're just concerned about keeping your information secure, here are some steps you can take to mitigate loss and help prevent future compromises.